The 5 Pillars Of It Service Management
The 5 Pillars of IT Service Management Introduction to IT Service Management Information Technology Service Management (ITSM) is a foundational aspect of modern IT operations. By leveraging a comprehensive service management tool, organizations can streamline processes and enhance service delivery. The five foundational pillars of ITSM—Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement—are essential for robust IT service frameworks. Service Strategy At the heart of ITSM